embedded images

[volvisti]

Hi there,
we are running freescout as an updated version on the tiredofit-docker-image. Runs really fine
But - although the modul "embedded images" is installed, there is a snippet of html-code in each mail we send pointing to an image in a directory on our server.
That causes problems when customers want to printout a mail.

This is the snippet I'm talking about:
<div style="height: 0;font-size: 0.0px;line-height: 0.0px;color: rgb(255,255,255);"> <img alt="" src="http://<<our ip-address and port>>/thread/read/64505/128586?otr=1"/> <span style="font-size: 0.0px;line-height: 0.0px;color: rgb(255,255,255);"> &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj; &zwnj;{#FS:cmVwbHktMTI4NTg2LTY5YmZmZmU5ODk1OGJjYzBAbWFpbGluZy13ZXJrc3RhdHQuZGU=#}</span>

Can anybody help me removing this zero-image?
Looking forward to any helping answer.

Best regards
volvisti

[tiredofit]

You may want to ask in the FreeScout maintainers repository, but I have a feeling that is your read tracking code. You can change it in the settings to track read states.

[volvisti]

Thanks a lot.
That seemed to be the problem.
Just switched it of and did a test.
The line <img alt="" src="http://<<our ip-address and port>>/thread/read/64505/128586?otr=1"/> disappeared.

Best regards and have a nice time