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troubleshooting.md

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Troubleshooting and safe use

Start with the symptom below, try the suggested check, and return to the workflow after each change. Avoid changing several things at once.

Import problems

  • The wrong row is used as headers: inspect the preview and change Table has column headers if needed.
  • Rows and columns are reversed: open Advanced options and enable Rotate rows into columns, or prepare a tidy copy of the table.
  • A CSV appears as one column: resave it as XLSX or as a UTF-8, comma-separated CSV.
  • Accented characters look wrong: resave the source as UTF-8.
  • A workbook cannot be read: remove password protection and save a fresh XLSX copy.
  • Values such as 00123 lose leading zeroes: format that source column as text before export.

Metadata and connection problems

  • No headers reach Column Descriptions: confirm Tabular file → Column Descriptions and inspect the file preview.
  • Units are not filtered: connect Quantity Kinds → Units, then select a quantity kind.
  • Metadata is absent from RO-Crate: save Metadata Form and confirm Metadata Form → RO-Crate.
  • Metadata Profile Search is red: Coscine supplies the same form and its repository profile has priority. Disconnect Coscine from RO-Crate before switching back.
  • A Coscine form connection cannot be removed: first disconnect RO-Crate → Coscine. The protected form connection can then be removed.

Online-service and upload problems

  • Online lists do not load: check the internet connection, institutional VPN, and proxy settings. Local table preview remains available.
  • Coscine rejects an upload: confirm write access, the selected resource, its application profile, and whether the API token is still valid.
  • Upload remains disabled: select a resource, connect a populated RO-Crate, and complete and save its Coscine Metadata Form.

Privacy and security

Loading and previewing a local spreadsheet does not send it to QUDT, AIMS, or Coscine. Terminology, QUDT, AIMS, and Coscine features require network access. Research data is sent to Coscine only after Upload RO-Crate is selected.

Never expose a Coscine API token in screenshots, issue reports, saved source files, or version control.

Remember token in this browser is optional. It stores the token in the browser profile rather than encrypting it. Use it only on a trusted, non-shared device. Clear the checkbox to remove the saved token immediately; also clear site data if the browser profile itself may be compromised.

On Windows, obtain the portable executable from the official Tabular releases page. If Microsoft SmartScreen appears, compare the published SHA-256 checksum. Ask course staff or IT support when no checksum is available or the values differ.

Ask for help effectively

Include:

  • the Tabular version and operating system;
  • the input file type;
  • the workflow step and visible status message;
  • the smallest sequence that reproduces the problem; and
  • a screenshot with confidential data and API tokens removed.

Do not send sensitive research data unless an approved secure support channel has been provided.


Documentation guide · Windows guide