Document reply_to on conversation source (Preview)#595
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Companion to intercom/intercom#521116. Adds the reply_to array to the conversation_source schema and the email-source example in the Preview spec.
geetikabagga
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Jul 20, 2026
geetikabagga
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Verified: adds reply_to (array of {email, nullable name}, nullable, email-only) to the conversation source schema + example. Matches AddReplyToToConversationSource. LGTM.
mridulmeh
marked this pull request as ready for review
July 20, 2026 09:13
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Why
Companion documentation for intercom/intercom#521116 (merged), which exposed the email
Reply-Toheader on the Conversations API messagesourceobject. The field shipped on Preview but was never documented, so it was held out of the API 2.16 cut. This adds the OpenAPI spec entry so it can be included.What
reply_toarray ({ email, name }) to theconversation_sourceschema in the Preview spec (descriptions/0/api.intercom.io.yaml), beside the existingrecipients.reply_toto the email-source response example.Purely additive (22 insertions, 0 deletions). Preview only — the field is copied into
2.16during the version cut, so no other version specs are touched here.Companion PRs
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