Add external_references to the conversation schema (Preview)#597
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Documents the external_references array on the conversation and conversation_list_item schemas for the Preview API. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Why?
The Preview conversation API returns an
external_referencesarray linking a conversation to the external helpdesk/CRM records it was synced from. This documents that field in the spec so it flows into the reference docs and generated SDKs.How?
Adds an
external_referencesarray to theconversationandconversation_list_itemschemas plus a sharedconversation_external_referencecomponent, indescriptions/0(Preview).Generated with Claude Code