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Add external_references to the conversation schema (Preview)#597

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hitenparmar/external-references-conversation
Jul 20, 2026
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Add external_references to the conversation schema (Preview)#597
hrp merged 1 commit into
mainfrom
hitenparmar/external-references-conversation

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@hrp hrp commented Jul 20, 2026

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Why?

The Preview conversation API returns an external_references array linking a conversation to the external helpdesk/CRM records it was synced from. This documents that field in the spec so it flows into the reference docs and generated SDKs.

How?

Adds an external_references array to the conversation and conversation_list_item schemas plus a shared conversation_external_reference component, in descriptions/0 (Preview).

Generated with Claude Code

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hrp marked this pull request as ready for review July 20, 2026 17:46
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hrp requested review from a team July 20, 2026 17:46
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hrp force-pushed the hitenparmar/external-references-conversation branch from 742f7bc to 8d47235 Compare July 20, 2026 17:50
@hrp
hrp requested review from VarshSuresh and geetikabagga July 20, 2026 18:04
@hrp
hrp enabled auto-merge (squash) July 20, 2026 18:06
Documents the external_references array on the conversation and
conversation_list_item schemas for the Preview API.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
@hrp
hrp force-pushed the hitenparmar/external-references-conversation branch from 8d47235 to 5db979c Compare July 20, 2026 18:18
@hrp
hrp merged commit 05795dd into main Jul 20, 2026
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@hrp
hrp deleted the hitenparmar/external-references-conversation branch July 20, 2026 20:44
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2 participants