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Add visible_when_unassigned to conversation attribute descriptors#601

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kevinlnyhc/conversation-attribute-visible-when-unassigned
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Add visible_when_unassigned to conversation attribute descriptors#601
kdlynch wants to merge 1 commit into
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kevinlnyhc/conversation-attribute-visible-when-unassigned

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@kdlynch kdlynch commented Jul 21, 2026

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Why?

Conversation attributes that are restricted to specific teams (visible_to_team_ids) can now stay visible in the Inbox on conversations that have no team assigned. This adds the corresponding visible_when_unassigned field to the OpenAPI description for the /conversations/attributes endpoints.

How?

Added visible_when_unassigned (boolean, defaults to false) to the conversation attribute response schema and both request schemas (create/update) in descriptions/0/api.intercom.io.yaml, and updated the existing response examples to include it.

Generated with Claude Code

Lets team-restricted conversation attributes stay visible in the Inbox
on unassigned conversations. Optional boolean, defaults to false,
returned on GET/POST/PUT /conversations/attributes and accepted on
create/update.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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