HTTPSConnectionPool(host='stats.nba.com', port=443): Read timed out. (read timeout=30)

[angelespesobv]

Noticed there is a few threads on this issue yet the solutions provided haven't worked. Maybe I'm doing something wrong? Thanks for the help in advance!
from nba_api.stats.static.teams import find_teams_by_full_name
from nba_api.stats.endpoints.teamplayerdashboard import TeamPlayerDashboard
mia_id = find_teams_by_full_name("Miami Heat")[0]['id']
mia = TeamPlayerDashboard(measure_type_detailed_defense = "Base",per_mode_detailed = "Totals", team_id = mia_id, season = "2019-20").players_season_totals.get_data_frame()

ERROR:
`---------------------------------------------------------------------------
timeout Traceback (most recent call last)
/usr/local/lib/python3.6/dist-packages/urllib3/connectionpool.py in _make_request(self, conn, method, url, timeout, chunked, **httplib_request_kw)
383 # otherwise it looks like a programming error was the cause.
--> 384 six.raise_from(e, None)
385 except (SocketTimeout, BaseSSLError, SocketError) as e:

24 frames
timeout: The read operation timed out

During handling of the above exception, another exception occurred:

ReadTimeoutError Traceback (most recent call last)
ReadTimeoutError: HTTPSConnectionPool(host='stats.nba.com', port=443): Read timed out. (read timeout=30)

During handling of the above exception, another exception occurred:

ReadTimeout Traceback (most recent call last)
/usr/local/lib/python3.6/dist-packages/requests/adapters.py in send(self, request, stream, timeout, verify, cert, proxies)
527 raise SSLError(e, request=request)
528 elif isinstance(e, ReadTimeoutError):
--> 529 raise ReadTimeout(e, request=request)
530 else:
531 raise

ReadTimeout: HTTPSConnectionPool(host='stats.nba.com', port=443): Read timed out. (read timeout=30)`

[ckirch8]

I tried it and didn't get a ReadTimeout, is miami's dashboard the only request in your program or are there some before it?

[OmegaP1]

I think it's because u tried a lot of times and the API blocks you for some time

[virendhanwani]

I am using the teamgamelog, teamdashboardbyopponent and teamdashboardbygeneralsplits endpoints. All three are working correctly in the local environment. But as soon as I deployed the app, I started receiving the ReadTimeoutError.

I have since then deployed the app using only the teamgamelog endpoint but even that one endpoint is not working. I have also increased the timeout to 45 seconds, but that also did not help.

Any suggestions ?

[OmegaP1]

How did you increased the timeout?

You need to do the less request possible, to Avoid timeouts I use local variables, for example if I want to know the points/assists and rebounds of a tem, instead of calling 3 times for the api I use a local var to safe that team JSON and then I use that VAR to know everything o wanted.
That reduced me a lot of api timeouts

[virendhanwani]

@OmegaP1 I copied the teamgamelog file and some other files locally and increased the timeout variable. I did this because I read on a StackOverflow comment that the response time is 40 seconds.
And I am using variables as you have mentioned. I just call the API once and use the get_data_frames function. Once I have the dataframe, I use it for all the processing and other stuff.

[OmegaP1]

Then I don't understand why that append, but u could try using time.sleep(.600) between actions u do, that worked for me as well

[virendhanwani]

I am calling the API only once and that too in the first line. How will time.sleep() help ?

[OmegaP1]

I mean when u call for the functions of the api, imagine when u ask for a team, that has 17 players and then u want to know all the players info, u call the api 17 times, there between player u should do a sleep

[virendhanwani]

I am just creating a dashboard of a team currently. So I just use the teamgamelog endpoint to get all the details. Other endpoints I use are for comparison between different teams. Since I have faced the error I have commented out all the other endpoints and only kept the teamgamelog endpoint. But that single endpoint is also not working

[chinmaykulkarni9]

Having the same timeout problem. I'm using the BoxScoreAdvancedV2 endpoint, and seems to be very inconsistent with respect to success. I wonder if there is a maximum times I can pull info from the api before it starts to time out. Especially frustrating as the BoxScoreAdvancedV2 endpoint only provides stats for one game, if iterating in a loop. Currently using v1.1.8.

[JaumeClave]

I am experiencing the same issue. On my local environment, I have a timeout after each call. and all my endpoint calls work as expected. However, on my web app, I receive a HTTPSConnectionPool(host='stats.nba.com', port=443): Read timed out. (read timeout=30) on my first call.

Any insight as to how this might be fixed is extremely appreciated.

On Issue 55 some have suggested that NBA might be blocking calls from cloud providers such as AWS and calls from Google Collab. My web app runs on Streamlit and NBA seems to be blocking calls with whatever stack Streamlit use to deploy.

[rsforbes]

For those having issues with calls, there are a couple of known factors to consider.

1. The NBA blocks all cloud hosting providers. This is a reason that integration tests are not run from the CI build. Cloud provider blocks can be a factor even when using services like Google Colab
2. The NBA will throttle traffic after making a number of API calls. it's recommend to have your thread sleep. I've found a setting of .600 to be an optimum value.

The best option is to always try it locally first to see if all is well. If it is, then it's likely a block.

While I have not tried it, there is an option of using a proxy. You could attempt to use that from cloud to determine if your deploy worked, but you are in fact getting blocked.

Hope that helps. It's a common issue that is raised often.

[chinmaykulkarni9]

I haven't found the perfect solution to this answer, but as of 2/2 and using the BoxScoreAdvancedV2 endpoint, I've been able to successfully call the endpoint in a loop if I add time.sleep(1) in the loop. Since I'm trying to find all advanced stats for each game for any given season, this turns out to being about 2100 cycles/seconds I believe. Time is not a huge issue since I'm just scraping the data to a csv, but adding a slight delay between loop iterations has helped me achieve consistent results as of now.

[leimao]

For those having issues with calls, there are a couple of known factors to consider.

1. The NBA blocks all cloud hosting providers. This is a reason that integration tests are not run from the CI build. Cloud provider blocks can be a factor even when using services like Google Colab
2. The NBA will throttle traffic after making a number of API calls. it's recommend to have your thread sleep. I've found a setting of .600 to be an optimum value.

The best option is to always try it locally first to see if all is well. If it is, then it's likely a block.

While I have not tried it, there is an option of using a proxy. You could attempt to use that from cloud to determine if your deploy worked, but you are in fact getting blocked.

Hope that helps. It's a common issue that is raised often.

This is incredibly useful. Although I don't know where the source of "The NBA blocks all cloud hosting providers." is, I feel this matches what I am experiencing.