Failed to connect to database

[sondhg]

Hello, Teldrive has been working fine for me for the past few months, but today, teldrive run and teldrive check failed. The attached screenshot below is the output of those commands.

What should I do to resolve this?

Sorry if my question sounds naive. I'm a very casual user with little to no knowledge on databases and such. I only followed the documentation, set up a supabase database, and use rclone copy weekly to backup my files.

I don't know if this helps with anything but my config.toml is as simple as:

[db]
data-source = "postgresql://postgres:MY_PASSWORD@db.MY-PROJECT-URL.supabase.co:5432/postgres"
prepare-stmt = false

[db.pool]
enable = false

[jwt]
allowed-users = ["MY-TELEGRAM_USERNAME"]
secret = "MY-SECRET"

Thank you for the help! Please let me know if I should provide any more info.

[aZuiZui]

The error message is pretty clear, have you tried to do a manual query on the db to see if your credential ip address is correct?

[sondhg]

Hey sorry for the late reply. I didn't try to do any manual query since I don't have much knowledge on databases. I just waited for a few hours and I was able to transfer files to teldrive via rclone copy again, so I don't think there was something wrong with my IP. It would stop and the same errors were shown again after about 20GB of files were transferred. I tried again at midnight and the speed was much better, and the process only hanged again after around 70GB of files were transferred. I guess this has something to do with limits, or maybe a soft IP ban for transferring large numbers of files. A while ago I was able to transfer hundreds of GBs (but the number of files was small) in one go without any problem.